Advisory Services
Our pool of senior IT professionals can provide you in-depth perspective of industry trends, technology solutions and cost-saving initiatives to improve your business operations.
Managed Services
Simply put, we managed some or all of the day-to-day support of your IT infrastructure so you can focus on managing your business. Let us plan, implement and support your technology initiatives.
Disaster Recovery Services
Need assistance valiating your disaster recovery plan to meet compliance, cyber insurance requirements or just peace of mind? We can provide the technical resources (staff and technology infrastructure) to make IT happen.
No. We are confident in our ability to deliver value. As such, services are generally month-to-month and is determined by the service request.
While we are based in the Dallas / Forth Worth area, we support clients all over the US.
We aren't a development organization. However, we have a DevOps team that will code specifics as needed. Additionally, we are exploring extending this option as another service offering.
At this time, none. That said, we are actively working on a new appliance named - proEsys Scout. This will be a very cost-effective unit which resides at your site for continuous monitoring of network attached assets, security scanning and intrusion detection. Stay tuned...
Of course. We have a strong focus on retail. As such, no issues with supporting multiple locations. We utilize enterprise-grade tools to monitor and support organizations of varying sizes.
This is not uncommon. Some of the basic DBA tasks can be performed by a competent Systems Admin. High-level performance tuning and the like, not so much. We can definitely help.
DFW Tech Support is a VAR (value added reseller) for many companies such as Cisco, DELL and VMware. So, yes. We leverage our partnerships with vendors (and other VARs) to provide the best value to our clients - not to pitch uncessary products or be concerned about quotas or margins.
Yes. This is a common request. Many companies recognize the importance of this role but can't justify a full-time person filling it. This is were our pool of IT Executives can help.
Absolutely. Our primary goal is to add value to your organization - provide lift to your bottom line. This is one of the first areas we look for cost savings opportunities.
Many companies put their IT initiatives on hold with the recent COVID uncertainties. With economic conditions continuing to improve, companies have begun to spend on IT again.
As part of our Advisory Services, we can help determine your areas of focus and assist in the determination of third-party vendors that would be best suited to assist. We can provide counsel and leadership throughout the process.
Our IT Executives are experienced in managing efforts from start to finish. We employ project management best practices and frameworks like ITSM to help ensure project expectations are met with respect to timelines, budgets and outcomes.
Yes. We have experience with major cloud services providers such as AWS, Azure, Google and VMware.
Yes. This is an area of expertise. We assess your current situation. Identify critical components and produce a design document. From there, we can further assist in DR site determination, build-out and management.
Many companies have adopted the Hybrid infrastructure model to manage costs and agility. We can help.
The cloud is a great resource for a number of reasons. However, a few companies have discovered it's not a good fit and/or it is a lot more expensive than initially thought. If you are in that camp, we can develop a migration plan and make IT happen.
There are clients that need us only to manage backups, perform monthly maintenance, monitor and tune databases for performance, etc. We are here to assist our clients where they need help.
Of course. This is a critical component and changes should be made with extreme caution and by people experienced in this skill set. While never routine, our team is experienced and execute these tasks on a regular basis.
Yes. We can assist your efforts to move to a new version of Exchange or migrate to Office 365.
Yes. Our DBA expertise is top notched. Numerous upgrades have been completed with zero negative consequences.
Although virtualization isn't new, many companies have not yet embraced this technology. Of course, we can assist with this transition. More importantly, we can explain why it make sense 99% of the time and how your company may benefit.
It depends. Without knowing a little more about your specific goals and objectives, it's difficult to say. However, it's a good topic for us to start the conversation…
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Mailing Address:
765 Westchester Parkway #543121
Grand Prairie, Texas 75054-1041
If you didn't get the answer to your specific question, please reach out to us. We'll be happy to help.
- General: moreinfo@dfwtechsupport.com
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- Jobs: joinourteam@dfwtechsupport.com
- Support: servicedesk@dfwtechsupport.com
DFW Tech Support - Progressive systems management for your business.
Technology solutions to address the unique challenges of your business - our specialty.
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765 West Westchester Parkway #543121
Grand Prairie, Texas 75052-3241
Phone: 214-233-5880
Email: moreinfo@dfwtechsupport.com
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